On the homepage, enter your Login ID and Password, and click the Sign In button.

You will then be asked to create a new password, if your current password does not meet the requirements. Your password must be a minimum of 8 characters and contain at least 3 of the following: upper case letter, lower case letter, number, or special character. Passwords are case sensitive and must not contain spaces.

You will then be prompted to create three security questions. Please provide answers that only you will know. After you have saved your security questions, you will have access to IntervalWorld.com.

In an effort to protect your personal information, we've enhanced our security requirements. Members are now required to create a new password and/or security questions. Should your current password meet the new requirements, you will only be prompted to create three security questions. 

Your password must be a minimum of 8 characters and contain at least 3 of the following: upper case letter, lower case letter, number, or special character. Passwords are case sensitive and must not contain spaces.

After you have saved your security questions, you will have access to IntervalWorld.com.

Your Password should be easy to remember, but not easy for others to figure out. Keep it private. Your password must be a minimum of 8 characters and contain at least 3 of the following: upper case letter, lower case letter, number, or special character. Passwords are case sensitive and must not contain spaces.

Once you sign in using your Login ID and Password, you will be prompted to choose a member number you’d like to sign in with. You will also be able to switch between your memberships while on IntervalWorld.com.

Yes. You can create a Web Profile for each contact associated with your member number. Each person can set up his or her own Login ID and Password, which they will use to sign in to IntervalWorld.com.

If you wish to update your email preferences, mailing address, or any other information, click on the “My Account” link on the top of the page. You will be taken to the My Profile page where you can click the “Edit Profile” button. Make the changes necessary and be sure to click the “Save” button when you’re finished.

After choosing your Password, you’ll be asked to provide a Password Hint. This is a clue that will help you remember your password in the event that you forget or misplace it.

On the homepage, click the “Login Help” link directly under the Login ID and Password fields. Select the “Forgot Login ID?” or “Forgot Password?” links as needed.

Once you have successfully signed in, you can change your password by selecting the “My Account” link on the top of the homepage. You will be taken to the My Profile page where you can click the “Edit Password” button. Be sure to click the “Save” button when you’re finished.

Once you have successfully signed in, you can change your security questions by selecting the “My Account” link on the top of the homepage. You will be taken to the My Profile page where you can click the “Edit Security Questions” button. Be sure to click the “Save” button when you’re finished.

Your membership number is on your Interval International membership card. If you can’t remember this number, please contact the Membership Department at customerservice@intervalintl.com or 800.843.8843.

You cannot edit or change your membership number or membership name. If you have questions regarding your account, please contact the Membership Department at customerservice@intervalintl.com or 800.843.8843.

Go to the Apple App Store or Google Play store and search for the Interval International To Go app.

Depending on your device, you can open the Interval International To Go app and update it manually. If not, you should automatically receive a notification that an update for the Interval International app is available. If you are not notified, you can still go to the Apple App Store or Google Play to replace the old version. Don’t miss out on the newest version of the app with the latest features!

Interval members use the same login they created for intervalworld.com for their Interval International app login. As an added bonus, the Interval International app comes with a Save Login ID option that allows members to store their login ID for future use.

With our new, faster login feature, you can access your account with just the touch of a finger, or even a glance. Sign in quickly and securely on a phone or tablet that supports fingerprint or facial recognition.

You will need to make sure that your device supports fingerprint recognition. Then go to your device settings and enable fingerprint access. Once this is complete, sign in to the Interval International app and go to Settings, where you will select Sign in With Fingerprint. Once you log out of the app, you can sign in with your fingerprint.

Yes! First, you will need to make sure that your device supports facial recognition. If your device is equipped with this ability, go to your settings and enable facial recognition access. Once this is complete, sign in to the Interval International app and go to Settings, where you will select Enable Face ID. Once you log out of the app, you can sign in with a smile.

Yes. However, currently there is no iPad version of the app, so your device will display the mobile version of the app. You may adjust your iPad’s screen settings to view the app at your desired setting. To adjust the screen size of the app on your iPad, click on the 2x circle that appears onscreen to enlarge. If the app appears too large onscreen, then click the 1x circle to make it smaller.

In order to access the members-only features of the Interval International To Go app, you’ll need to create a web profile on intervalworld.com, with a login ID and password. Once your web profile is created, you will be able to access the Interval International app.

For the new, faster login feature, a separate fingerprint or face login will need to be created for each member on your account.

Yes. Non-members can download the Interval International app to view resorts and watch Interval HD videos. However, the ability to book exchanges and Getaways is exclusively for Interval members.

Yes. The Interval International To Go app is available to everyone around the globe.

Yes. Members can now confirm exchanges with our newly enhanced Interval International To Go app. Search multiple destinations for an exchange or choose to book a Getaway — you can even search for both at the same time! Flexchange searches can also be done on the app, within 59 days of your check-in date.

The Interval International To Go app lets you search first, then decide the best way to book your vacation. You can search for an exchange choosing from any of your available weeks or points, or you can book a Getaway instead. Interval will provide all relinquishment options, and you choose the best option for your vacation.

Yes. You can now redeem eligible Resort Accommodations Certificates on the mobile app.

Choose one or more resorts by name, or you may select resorts listed on the map.

Not directly. You can use the Interval International To Go app to renew your Interval International, Interval Gold®, or Interval Platinum® membership only when in the process of making a transaction, if your membership has lapsed and would need to be renewed to continue with said transaction. To renew your membership, visit intervalworld.com or call your local Members-Services Center.

Yes! The Interval International To Go app is conveniently designed to allow users to share resort information and pictures with their friends and family through text message, email, Facebook, Twitter, and Pinterest.

Yes. The Interval International To Go app allows you to view any upcoming vacations all in one place. With fast and easy access to your trip confirmation details, you can also share your trip information with friends and family via text or email.

For technical assistance with the Interval International app: 855-873-7340.
Outside the U.S.: 305-925-3104.

If you need to contact us for any other issues, please click here to email us.

Getaway Alerts are instant notifications that you can receive on your device when your desired Getaway becomes available.

Please note that Alerts are not available for exchange, including pending requests, or for Getaways of less than seven nights.

Once you create a custom Getaway Alert, you will only receive one notification on your device every 24 hours, for each alert created. If new inventory becomes available, you will receive an alert within the next 24 hours. You can create multiple alerts for multiple Getaways.

If you received a Getaway Alert, but inventory was not available when you responded, this could be because someone booked the Getaway prior to you accessing the inventory. Inventory availability is on a first-come, first-served basis. Once you receive an alert, please respond and book as quickly as possible to ensure confirmation.

If you have set up multiple alerts, please create unique names for each to help you distinguish between each alert.

To stop receiving notifications, you will need to make the alert inactive or delete the alert. To delete an alert, go to the alerts list in Getaway Alerts, select Edit, and select the delete sign next to the Alert you would like to delete. To make an alert inactive, go to the alerts list in Getaway Alerts, select Edit, and view the alert details. Within the alert details, turn the toggle from active to inactive.

Once you've confirmed a Getaway, you must delete or make an alert inactive to no longer receive notifications. Please refer to the question above for instructions on how to delete or make an alert inactive.

Getaway Alerts does not contain that functionality. However, on your device, under Settings, you may have the ability to customize the notifications you receive and block notifications during specified time periods. The Interval International To Go app does not contain this functionality.

A retrade is when a member changes his or her original confirmed exchange to a different destination, resort, unit size, or travel date for an additional full exchange fee.

With E-Plus, members pay a nominal one-time fee (in addition to the exchange fee) for the option to change their confirmation up to three times at no additional cost. With a regular retrade, members can change their confirmed exchange for as many times as needed, but they have to pay the full exchange fee each time.

E-Plus provides the utmost in flexibility! E-Plus allows you to retrade, or change your plans, up to three times for only a one-time fee.  If you retrade without E-Plus, you must pay the full exchange fee each time you change your plans.

E-Plus can be purchased when an exchange request is initially placed and continuing up to fourteen days after your exchange has been confirmed as long as the purchase is prior to the check-in date of the originally confirmed resort accommodations.

E-Plus can be purchased when you confirm an exchange or when placing or modifying a pending request. After your exchange has been confirmed, you will have a fourteen-day window in which you can still purchase E-Plus.

Members with eligible confirmations can purchase E-Plus at IntervalWorld.com on the My History page within the Exchange tab.

If your unit is eligible for an E-Plus purchase, you will see the Purchase E-Plus button under the Actions column. 

The cost of E-Plus is currently $89 USD. (Please note: Prices vary by members' country of residence).

E-Plus can be purchased once for each confirmed exchange or exchange request.

An E-Plus fee will only be refunded if the original exchange request for which the E-Plus was purchased cannot be confirmed or if cancellation of the original request is received prior to the issuance of the confirmation.
E-Plus fees will not be refunded under any other circumstances.

Yes. E-Plus is valid for a year from the check-in date of your first exchange confirmation. It does not extend with the check-in dates of your retrades.

E-Plus cannot be purchased for Getaways.

E-Plus is not currently available for ShortStay Exchange or Interval Options.

Call your local Interval International Member-Services Center and speak to a vacation advisor. If you are a qualifying member of E-Plus, you can also go to the E-Plus page under the Benefits section for more information.

Yes, there are.

If an E-Plus retrade is requested 60 days or more before the check-in date of your current confirmation, the travel dates requested for the E-Plus retrade can be any time until the E-Plus expiration date.

If an E-Plus retrade is requested less than 60 days before the check-in date of your current confirmation, the travel dates requested for the E-Plus retrade can be no later than 60 days after the current check-in date. In addition, the travel date for any remaining E-Plus retrades can be no later than 60 days after the check-in date of the current E-Plus retrade confirmation or the E-Plus expiration date, whichever comes first.

All E-Plus retrades must be performed at least 14 days in advance of the check-in date of your current confirmation.

Purchases completed on or before January 31, 2024, will be unaffected and adhere to previous program rules.  The new rules for E-Plus will be effective for all purchases on or after February 1. 2024

Visit our mobile site — IntervalWorld.com — easily from your smartphone.

Interval International members use the same login they created for IntervalWorld.com for their mobile web login. As an added bonus, the mobile web comes with a Save Login ID option that allows members to store their login ID for future use.

Yes. Non-members can still use the mobile web to search for their favorite resorts.

Yes. The mobile web has an option that allows users to access all the other great benefits of IntervalWorld.com — such as Interval Travel, Interval Community, Offers & Extras, Interval HD, the Deals page, and more!

Yes. In addition to members being able to renew their membership on the mobile web, they can also upgrade to Interval Platinum or Interval Gold!

Yes. The mobile web is available to everyone around the globe.

For mobile web technical support, please call 855.873.7341.
Outside of the U.S., call 305.925.3105.

Priceline Partner Solutions^™ is a leading provider of online travel and provides access to thousands of properties worldwide through their brands including Priceline, Agoda, and Booking.com.

With Priceline Partner Solutions, there’s no need to bid for the best hotel discounts.

Interval members enjoy great discounts that make every stay affordable. Interval Gold members save even more and access great offers. And for Interval Platinum members, the very best rates are always within reach.

The right price on your next hotel is waiting at intervalworld.com.

You don’t have to wait at all. As soon as your membership shows as Interval Gold or Interval Platinum in the My Memberships section of the My Account page at intervalworld.com, you’ll receive your additional discount for the selected hotel bookings.

Simply go to the Travel tab and select Hotels from the drop-down menu.

Members-only rates are designated with a percentage off. Your discount is automatically applied to your booking based on your membership level.

Interval members get great savings. Interval Gold members save even more. And Interval Platinum members receive our best deals available.

In order to offer our members a broad reach of global inventory, we have expanded the hotel benefit to now include hotels from Agoda and Booking.com, in addition to hotels from Priceline. This expands our overall travel offering, especially in the European and Asia Pacific markets.

Yes. We have expanded the hotel benefit to now include inventory from both Priceline and Agoda, which have their own customized confirmation emails.

For Booking.com reservations, members will receive an email confirming their reservation at the property. Payment will be required at the property upon checkout. These are not pre-paid bookings.

Of course! For Priceline Partner Network hotel-booking questions, call 877-477-7441 toll-free. If you have questions regarding the use of the hotel benefit or your Interval International membership, call 800-INTERVAL (800-468-3782) or your local Member-Services Center.

Trip Protection is designed to protect the investment you make in your travel plans. Just as you have home or car insurance, it can protect your travel investment (up to the amount of your plan limits) should your trip be cancelled or interrupted for a covered reason.

Trip Protection can keep you and your travel plans safe with benefits that may include:

• • Trip Cancellation and Interruption Protection
• • Emergency Medical Transportation Benefits
• • Emergency Medical and Dental Benefits
• • Travel Accident Benefits
• • Lost, Stolen, or Damaged Baggage Protection
• • Baggage Delay Protection
• • Travel Delay Protection

Please note: Not all plans include each benefit listed here. Please see your plan documents for terms, conditions, and exclusions.

E-Plus allows members to retrade their confirmed exchange up to three times for a different destination, resort, unit size, or travel date for a one-time fee. While this benefit offers flexibility, E-Plus does not protect you from the unexpected like Trip Protection can. In addition to affording you protection against trip cancellation for a covered reason, Trip Protection can provide benefits if you experience a travel delay for a covered reason. Subject to your plan’s terms, conditions and exclusions, it can reimburse you if your bags are lost, damaged or stolen, can get you help quickly with 24-hour emergency hotline assistance, and more.

You can purchase insurance for exchange and Getaways at the time of confirmation (including placing an exchange request), or within 7 days of the booking or up until the day prior to the start of your trip, whichever comes first. With your Trip Protection purchase you can then enjoy the peace of mind that comes with knowing you and your travel plans are protected with benefits such as trip interruption protection, emergency medical benefits, 24-hour hotline assistance, and more.

Benefit limits may vary by plan, trip and person. Please see your plan documents for specific details pertaining to your specific plan.

You can increase your benefit limits online by going to www.etravelprotection.com/interval/ and select the Manage a Policy tab in the middle of the page. Don’t forget to consider all covered aspects of your travel when determining the best benefit limits for you.

The primary traveler is someone who is going on the trip and is the one whose name first appears on the Trip Protection plan. This is usually the member on the Interval membership, but it can also be a guest if a guest certificate is purchased. The primary insured must be traveling with the party.

Trip protection protects everyone staying in the accommodations covered by the confirmation, whether they are listed or not. The primary insured must be traveling with the party.

Not necessarily. Credit cards may have gaps in the coverage they provide and many personal health insurance plans (like Medicare) may not protect you overseas. You should check these policies before you travel to assess exactly how or if you would be covered in case you have an emergency.

You can increase your benefit limits online by going to www.etravelprotection.com/interval/ and selecting the Manage a Policy tab in the middle of the page. Don’t forget to consider all covered aspects of your travel when determining the best benefit limits for you.

A travel delay is when your travel is delayed for five or more consecutive hours for a covered common carrier delay, strike, natural disaster, and more. Please refer to your Declaration of Coverage for benefit limits in your plan.

Yes, Trip Protection may reimburse your exchange fee.

Yes. You can modify your plan or increase benefit limits online by going to www.etravelprotection.com/interval/ and select the Manage your Policy tab in the middle of the page. Please make sure that all details and travel dates are correct BEFORE travel.

You can also download the free TravelSmart^™ app to view your plan details, file a claim, get help quickly, and more—all from your smartphone.

https://www.allianztravelinsurance.com/travelsmart.htm

You can use your Trip Protection plan on your new trip if you haven’t made a claim, the date on which you request the change is not after your original departure date, the total time between the original date of your policy’s purchase and your new travel plans does not exceed 770 days, and you pay any required difference in premium. You simply need to update your plan with the new dates and pricing by visiting Allianz Global Assistance at www.etravelprotection.com/interval/.

You can request an additional copy of your plan documents are sent via email by visiting Allianz Global Assistance at www.etravelprotection.com/interval/ and select the Manage Your Policy tab in the middle of the page. Be sure you have the email address associated with the booking and the departure date handy.

When you purchase Trip Protection from Allianz Global Assistance, you'll receive a separate confirmation. If you haven’t received your confirmation email within 24 hours of your travel confirmation, please contact Allianz Global Assistance at 800.419.7642. All plan documentation will be sent directly to you from Allianz Global Assistance.

For a full refund of your premium, you must cancel within 15 days of your travel confirmation, or such other period as may be applicable in your state of residence, and must not have filed a claim or departed on your trip. Premiums are not refundable after this period. You can cancel your plan online by visiting Allianz Global Assistance at www.etravelprotection.com/interval and select the Manage Your Policy tab in the middle of the page.

Trip Cancellation benefits can reimburse up to 100% of your prepaid, nonrefundable trip costs like airline tickets, park passes, scheduled tours, and more if you have to cancel your trip for a covered reason, which typically includes a covered medical emergency, the financial default of a covered airline, tour operator, employer termination, terrorist incidents, jury duty, and more. Changing your mind about taking a trip or having your trip plans changed to meet business obligations is not covered. Please see your plan documents for terms, conditions, and exclusions.

No - you'll need to contact Allianz Global Assistance and Interval as soon as possible after cancelling your travel arrangements to make any changes and/or cancellations to your plan. For a full refund of your premium, you must cancel within 15 days of purchase, or such other period as may be specified by your state of residence, and must not have filed a claim or departed on your trip. You can cancel or modify your plan online by visiting Allianz Global Assistance at www.etravelprotection.com/interval/ and select the Manage a Policy tab in the middle of the page.

Simply visit Allianz Global Assistance at www.etravelprotection.com/interval/ and select the Claim tab in the middle of the page and then select File a Claim tab. You will then select Single Trip Travel as the Type of Plan. Be sure to have your departure date and either your policy number or the email address used for the booking handy. Once you have filed your claim, you will receive a confirmation email, as well as a required documentation checklist. Please note: For Trip Cancellation claims, you must first cancel your trip with Interval and then file your claim.

Required documents and information can be found on your online claim filing confirmation page. You can also download and submit these forms by visiting Allianz Global Assistance at www.etravelprotection.com/interval/ and selecting the Claim tab located in the middle of the page. Then select the File a Claim tab and scroll to the bottom of the page to select Claim Documentation Checklist.

You can upload your completed forms by visiting Allianz Global Assistance at www.etravelprotection.com/interval/ and selecting the Claim tab located in the middle of the page. Select File a Claim to upload your completed forms. You will then select Single Trip Travel as the Type of Plan. Enter either you email address or policy number and your departure date.

If you prefer, you can mail or fax your completed forms to:

Allianz Global Assistance
Attn: Travel Claims Dept.
P.O. Box 72031
Richmond, VA 23255-2031
Fax: 804.673.1469

You can check the status of your claim at any time by visiting Allianz Global Assistance at www.etravelprotection.com/interval/ and selecting the Claim tab in the middle of the page and then Check a Claim. Or you can contact us at 1-800-419-7642. Be sure to have your policy number or claim number and the last name of the primary insured handy.

Allianz Global Assistance will begin review of your claim once your claim form and all the required supporting documentation have been received. Please allow up to 10 business days to complete the review.

Once a claim is approved, a check is generally issued within 10 business days of receipt of the final documentation. You can also choose to have an electronic disbursement of your payment.

Terms, conditions, and exclusions apply. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated “A-” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Plans include benefits and assistance services. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.